EMPOWERING THE QUALITY EFFORT
權力培賦
Dr. Richard Chang and Dr. Ken Blanchard describe empowerment and analyze the obstacles to its implementation. Focusing on middle management's role in the empowerment process, Dr. Chang shows how to instill self-direction in employees while fostering innovation. This program defines the role of empowerment in a successful Total Quality effort for your organization.

章元華博士在節目內討論有關管理人員如何使員工勇於採取主動和決策，運用自己思想和能力解決問題。這就是優質產品和服務的關鍵所在。英文發音，配上中文字幕。

30 mins.
English with Chinese Subtitles

EMPOWERMENT: A RISK WORTH TAKING
增加員工責任感
This best-selling programme features a successful leisure centre where the staff feels motivated to contribute and involve themselves in the running of the centre. We see how the manager has empowered her people to take decisions and use initiative. And how this empowered has led to ideas for improving customer service.

推行授權管理令下屬能夠更自發性地工作，自己作出適當的判斷解決問題，從而改善顧客服務。備有粵語及國語配音。

12 mins.
English/Cantonese/Mandarin

LEADERSHIP BY EMPOWERMENT
授權領導
Working closely with participants, you can use this video to explore what empowerment means in your organisation. This makes it relevant to your managers by helping them to get to grips with the subject from their own perspective.

The programme uses an empowerment wheel model based on four leadership behaviours, described as the four Es of empowerment. For each of these behaviours the programme identifies three areas of application, which are all illustrated in the video. You can use these examples to show how to foster and sustain a successful empowerment culture.

To achieve an empowerment culture organisations need to create the kind of environment and leadership style under which people are both willing and able to empower themselves.

This programme introduces organisational leaders to some of the basic behavioural skills to help them unleash the true potential of their workforce.

所謂授權就是關於領導的才能，發揮下屬的能力。每個人都有不同的潛能，作為領導就是去監察整體的策略和計劃及未來的發展路向，要下屬自發性去處理策略性的工作。備有粵語及國語配音。

26 mins.
English/Cantonese/Mandarin