COLLEAGUES AS CUSTOMERS
內部顧客服務
Training people to recognise their colleagues as customers is essential if your quality and customer care training programmes are to have any chance at all of being effective.

Colleagues as Customers is a flexible training package which draws together and combines the concepts of QUALITY and SERVICE to create a powerful enhancement programme for your organisation. It looks behind the business issues and focuses on the people who have to deal with them.

本節目介紹機構內同事之間要彼此了解，溝通合作，互相鼓勵，才能上下一心共同為提供優良服務而努力。備有粵語及國語配音。

26 & 10 mins.
English/Cantonese/Mandarin