As the leader of any group, problems are inevitable. So... how do you react? Do you lead with your gut...or your head? This is the dilemma that the host of "Managing Me" grapples with. When problems arise at work, he can choose to react with either impulse or reason. As each situation plays out, the better reaction is clear. Viewers recognize that how you react often has a far greater impact - on morale, on retention, on productivity - than any specific problem ever could. The key to managing other people is learning how to manage you.

Key training points:
- Don't attack. Teach.
- Don't take sides. Mediate.
- Don't blame. Solve.
- Don't close doors. Open doors.
- Don't argue. Negotiate.
- Don't avoid. Confront.

每一位上司在工作上都無可避免會遇到不同的問題。當發生問題時，你會如何應對呢？你會否衝動行事，還是以理性手法去處理問題？你的應對將會直接影響下屬的士氣，對工作的投入和生產力。學會管理別人前，必須懂得如何管理自己。備有粵語、國語配音及中文字幕。

16 mins.
English/Cantonese/Mandarin/Chinese subtitles