These programmes for people managers is an essential resource for anybody in charge of a team for the first time (and useful for many with more experience too). Also, it shows all the main skills and processes involved, from managing performance to dealing with grievances, and can help take the anxiety out of managing people.

The programmes will be valued in any organization where:

- New managers need induction
- Existing managers have gaps in their previous training.

無論任職於任何類形或不同規模的機構，要當一位成功的管理人實非容易之事。作為一位新上任的上司又該如何管理下屬，讓員工成為你得力的助手。現代管理人不懂要以理以法治人，更要學會因人制宜，因時制宜，因事制宜的靈活方法。備有中文字幕。

VIDEO 1 - GETTING INTO HARMONY
基本管理技巧
This programme is built around a new 'VOICE' acronym, summing up the essential skills for managing people:

- Vision
- Organization
- Involvement
- Communication
- Enquiring

本節目總結五種管理的基本要素，包括：遠見，組織方法，參予，溝通及諮詢，協助管理人員有效地管理員工，為機構建立開明的管理文化。備有中文字幕。

27 mins.
English with Chinese Subtitles

VIDEO 2 - DEALING WITH DIFFICULTIES
如何處理困難事情
This programme presents some of the more challenging tasks likely to face anyone with a team to manage sooner or later:

- Dealing with performance problems
- Dealing with inappropriate behavior
- Managing change

處理有問題員工的工作表現，不恰當的態度行為，管理變革等是現代管理人面對的棘手問題。本節目介紹有關的管理技巧，讓管理人掌握適當的解決方法，無懼迎接任何挑戰。備有中文字幕。

27 mins.
English with Chinese Subtitles