Management Training Videos 管理培訓錄像節目
Management Skills 管理技巧
Diversity 多元文化管理
The Difference: Diversity at Work
人力差異：多元文化管理
This series shows how a strategy which recognises people’s diversity can release potential, enhance staff motivation, improve performance and deliver better service to customers.
善用多元文化的人力，創造開放公平的工作環境，撇除跟工作表現無關的因素，便能釋放眾人的潛能，增加推動力，改善工作表現及提供最優質的服務給予我們的顧客。英文發音，配上中文字幕。
1. What The Photocopier Saw
影印機的所見所聞
This programme shows the costs and benefits of managing a diverse team badly or well. The action revolves around the office photocopier, a silent witness to countless everyday incidents revealing how the business suffers when team members fail to treat each other with respect. There is little spoonfeeding because Diversity is a subtle and complex subject. Users who want clear guidance about training points will find it in the accompanying Training Manual. This is also a more versatile training programme than most - the scenes could contribute to training in a number of other areas, including communication skills, team working and supervisory skills.
文化背景的差異，往往是阻礙團隊盡展所能的無形絆腳石。一台影印機沉默地坐在一旁，見證著一支不懂得尊重彼此差異的團隊對機構帶來負面影響。英文發音，配上中文字幕。
48 mins., Chinese subtitles
2. Real People: Different People
偏見與刻板印象
Six people talk about the prejudices and stereotypes they encounter at work because of their personal characteristics: their age, gender, race, sexuality, disability or parental responsibilities. Each has their own way of dealing with other people’s attitudes towards them. For some, prejudice causes extra pressure to achieve. Some are less able to work effectively because of the attitudes they meet. We also hear about the positive benefits each of the six brings to work by being ‘different.’
不同的年齡，性別，種族，殘障，父母親的責任等因素都會影響到個人對其他人的偏見及刻板印象。六名不同的人士講述他們各自如何與不同見解同事的相處方式。其實祇要放下無關工作表現的因素，多元文化的差異就能轉化成團隊無盡的潛能。英文發音，配上中文字幕。
48 & 24 mins
English with Chinese subtitles
人力差異：多元文化管理
This series shows how a strategy which recognises people’s diversity can release potential, enhance staff motivation, improve performance and deliver better service to customers.
善用多元文化的人力，創造開放公平的工作環境，撇除跟工作表現無關的因素，便能釋放眾人的潛能，增加推動力，改善工作表現及提供最優質的服務給予我們的顧客。英文發音，配上中文字幕。
1. What The Photocopier Saw
影印機的所見所聞
This programme shows the costs and benefits of managing a diverse team badly or well. The action revolves around the office photocopier, a silent witness to countless everyday incidents revealing how the business suffers when team members fail to treat each other with respect. There is little spoonfeeding because Diversity is a subtle and complex subject. Users who want clear guidance about training points will find it in the accompanying Training Manual. This is also a more versatile training programme than most - the scenes could contribute to training in a number of other areas, including communication skills, team working and supervisory skills.
文化背景的差異，往往是阻礙團隊盡展所能的無形絆腳石。一台影印機沉默地坐在一旁，見證著一支不懂得尊重彼此差異的團隊對機構帶來負面影響。英文發音，配上中文字幕。
48 mins., Chinese subtitles
2. Real People: Different People
偏見與刻板印象
Six people talk about the prejudices and stereotypes they encounter at work because of their personal characteristics: their age, gender, race, sexuality, disability or parental responsibilities. Each has their own way of dealing with other people’s attitudes towards them. For some, prejudice causes extra pressure to achieve. Some are less able to work effectively because of the attitudes they meet. We also hear about the positive benefits each of the six brings to work by being ‘different.’
不同的年齡，性別，種族，殘障，父母親的責任等因素都會影響到個人對其他人的偏見及刻板印象。六名不同的人士講述他們各自如何與不同見解同事的相處方式。其實祇要放下無關工作表現的因素，多元文化的差異就能轉化成團隊無盡的潛能。英文發音，配上中文字幕。
48 & 24 mins
English with Chinese subtitles
Diverse Teams at Work
多元化背景的團隊﹝系列﹞
Learn how to manage the many differences inherent in today’s team. This two part series offers guidelines for building relationships across diversity lines and key tips for resolving conflicts, solving problems and making decisions as a highly diverse group.
今日的商業社會，有效的團隊管理是機構成功的因素之一。本系列節目介紹如何管理多元化背景的團隊。備有粵語及國語配音。
1. Capitalizing on The Power of Diversity
集合多元化力量
This comprehensive training program begins with a brief discussion of the importance of both diversity and teams in today’s typical employee and organizational base, as well as acknowledging the most common fears people face in dealing with the diversity issue.
每個人都有著多元化的背景，例如工作經驗、職位、文化、語言、性別等。本節目介紹如何配合各成員不同的背景去發揮最大的力量。備有粵語及國語配音。
25 mins., Cant./Mand., training materials
2. Ten Characteristics For Success
十個基本原則
This video is based on the business book by Lee Gardenswartz and Anita Rowe which addresses ten key points for achieving success through diversity - from the ‘no fewer than three viewpoints’ principle through acknowledging the role of shared laughter and humor in a culturally diverse team environment.
本節目介紹管理多元化背景的團隊十個基本的原則。利用十個原則幫助個人和機構發揮多元化背景的潛能。備有粵語及國語配音。
25 & 13 mins
English/Cantonese/Mandarin
多元化背景的團隊﹝系列﹞
Learn how to manage the many differences inherent in today’s team. This two part series offers guidelines for building relationships across diversity lines and key tips for resolving conflicts, solving problems and making decisions as a highly diverse group.
今日的商業社會，有效的團隊管理是機構成功的因素之一。本系列節目介紹如何管理多元化背景的團隊。備有粵語及國語配音。
1. Capitalizing on The Power of Diversity
集合多元化力量
This comprehensive training program begins with a brief discussion of the importance of both diversity and teams in today’s typical employee and organizational base, as well as acknowledging the most common fears people face in dealing with the diversity issue.
每個人都有著多元化的背景，例如工作經驗、職位、文化、語言、性別等。本節目介紹如何配合各成員不同的背景去發揮最大的力量。備有粵語及國語配音。
25 mins., Cant./Mand., training materials
2. Ten Characteristics For Success
十個基本原則
This video is based on the business book by Lee Gardenswartz and Anita Rowe which addresses ten key points for achieving success through diversity - from the ‘no fewer than three viewpoints’ principle through acknowledging the role of shared laughter and humor in a culturally diverse team environment.
本節目介紹管理多元化背景的團隊十個基本的原則。利用十個原則幫助個人和機構發揮多元化背景的潛能。備有粵語及國語配音。
25 & 13 mins
English/Cantonese/Mandarin
Walk Awhile In My Shoes
設身處地的感受
This video is composed of a series of dynamic, staged interview segments, inter-cutting images of a variety of employees and managers giving candid opinions on various subjects of mutual interest. The video shows that the sometimes conflicting employee/management viewpoints move towards a common ground at the conclusion, highlighting the need for empathy and understanding of the views of others.
The employees and managers then address various topics in sequences which are graphically labelled (and scored with a jazz score) as individual ’movements.’
身處不同的工作崗位，每位員工都有不同的觀點與角度。如果能夠設身處地了解他人的文化背景、處事作風，自然可以化解工作上的衝突與阻礙。備有中交字幕、粵語及國語配音。
20 mins
English/Chinese subtitles/Cantonese/Mandarin
設身處地的感受
This video is composed of a series of dynamic, staged interview segments, inter-cutting images of a variety of employees and managers giving candid opinions on various subjects of mutual interest. The video shows that the sometimes conflicting employee/management viewpoints move towards a common ground at the conclusion, highlighting the need for empathy and understanding of the views of others.
The employees and managers then address various topics in sequences which are graphically labelled (and scored with a jazz score) as individual ’movements.’
身處不同的工作崗位，每位員工都有不同的觀點與角度。如果能夠設身處地了解他人的文化背景、處事作風，自然可以化解工作上的衝突與阻礙。備有中交字幕、粵語及國語配音。
20 mins
English/Chinese subtitles/Cantonese/Mandarin
People
人際和諧
People is a visually engaging 4-minute launching point to any session you’re conducting on these topics. This programme won't interfere with the skills you teach; it only reinforces what you’re already developed.
People was originally inspired 7 years ago by a mere three lines from a poem, and was more recently impassioned by observing the outpouring of global humanity after the unfortunate tragedies of our new century.
It’s interesting to observe how the world drops all of its prejudices and differences and rushes to the aid of those in need, regardless of race, religion, country or political differences during times and events such as these.
People beautifully illustrates the potential of these universal human traits of kindness, generosity, and respect in our workplaces. This powerful, 4-minute video gets to the heart of the one thing that unites all people on earth. This one thing is the key to success in all our relationships.
今日的世界充斥偏見與差異，人類不顧一切進行競爭賽，不同宗教，不同國家或政治不斷出現分岐，人與人之間的關係漸見疏離。本節目讓觀眾重新思考人性中的三個特性：仁慈，寬宏大量與尊重，箇中的真理就是人際關係成功的關鍵所在。英文發音，配上中文字幕。
4 mins
English with Chinese subtitles
人際和諧
People is a visually engaging 4-minute launching point to any session you’re conducting on these topics. This programme won't interfere with the skills you teach; it only reinforces what you’re already developed.
People was originally inspired 7 years ago by a mere three lines from a poem, and was more recently impassioned by observing the outpouring of global humanity after the unfortunate tragedies of our new century.
It’s interesting to observe how the world drops all of its prejudices and differences and rushes to the aid of those in need, regardless of race, religion, country or political differences during times and events such as these.
People beautifully illustrates the potential of these universal human traits of kindness, generosity, and respect in our workplaces. This powerful, 4-minute video gets to the heart of the one thing that unites all people on earth. This one thing is the key to success in all our relationships.
今日的世界充斥偏見與差異，人類不顧一切進行競爭賽，不同宗教，不同國家或政治不斷出現分岐，人與人之間的關係漸見疏離。本節目讓觀眾重新思考人性中的三個特性：仁慈，寬宏大量與尊重，箇中的真理就是人際關係成功的關鍵所在。英文發音，配上中文字幕。
4 mins
English with Chinese subtitles
