Management Training Videos 管理培訓錄像節目
Management Skills 管理技巧
Interviewing 招聘面談
Skilful Selection
招聘技巧
This video acknowledges that recruitment interviewing is a complex skill and shows managers how to improve. It demonstrates how poor questioning can be avoided by learning and practising some key tools and techniques. In the longer-term, better selection skills mean your organisation will benefit from reductions in recruitment costs and improved efficiency. How many times have your managers wished they’ve got the right person for the job from day one?
招請員工是一份重要的工作，聘請合適的人選讓其為組織作出貢獻。所以進行招聘時，有很多地方和技巧必須注意和小心考慮。備有中文字幕、粵語及國語配音。
23 mins
English/Chinese subtitles/Cantonese/Mandarin
招聘技巧
This video acknowledges that recruitment interviewing is a complex skill and shows managers how to improve. It demonstrates how poor questioning can be avoided by learning and practising some key tools and techniques. In the longer-term, better selection skills mean your organisation will benefit from reductions in recruitment costs and improved efficiency. How many times have your managers wished they’ve got the right person for the job from day one?
招請員工是一份重要的工作，聘請合適的人選讓其為組織作出貢獻。所以進行招聘時，有很多地方和技巧必須注意和小心考慮。備有中文字幕、粵語及國語配音。
23 mins
English/Chinese subtitles/Cantonese/Mandarin
Employing Generation Why
聘請新世代員工
It’s important to understand that the new generation in the workforce today is much different than any other generation. 16 to 24 year olds, or "Generation Why" employees, don’t think like any other generation or value the same things that maybe you value. The Employing Generation Why workshop focuses on our most precious asset: our employees. Employees are critical to the success of our business. The workshop is broken down into eight modules.
剛踏入職場的二十多歲年輕人或被稱為「疑問新世代」的八十後青年，他們對事物的價值觀與其他年齡段的人有所不同。這群年輕人既聰明又富創意，但卻經常提出一些沒有想過的質疑及挑戰認為理所當然的事情，這讓主管們難以招架。知己知彼，先了解新世代的特質，從而聘請最合適的員工發揮他們的所長，令機構變得更有活力。著名講師徹斯特將介紹聘請新世代員工需要注意的地方。備有中文字幕。
1. Differences Between Us and Them
新世代員工的不同之處
We start with discussing the Differences Between Us and Them.
2. Common Characteristics of Generation Why
疑問新世代的共同特性
Next, we discuss the Common Characteristics of Generation Why and how the new workforce is wired.
3. Recruiting The New Breed
聘請新一代
Once we understand them, we’ll discuss how to get the best to work for you in Recruiting then New Breed.
4. Training The New Breed
教育年輕思維
After we decide to hire the new breed, Training Young Minds is one of the most challenging concerns in the workforce.
5. Communication Strategies
溝通策略
Next, we will show you Communication Strategies, connecting points, so to speak, so we will know how to resolve conflict and say what we need to say in a way they will understand.
6. Managing Generation Why
管理團隊成員
We will address the importance of Managing You Crew; how do we get them to do the things we need them to do?
7. Motivating Generation Why
激勵最佳表現
To Motivate for Peak Performance, we will explore creative recognition and reward ideas.
8. Employee Retention
保留新秀人才
Finally, we will cover Retaining Young Talent, another issue that challenges the customer service industry today.
15-31 mins
English wtih Chinese subtitles
聘請新世代員工
It’s important to understand that the new generation in the workforce today is much different than any other generation. 16 to 24 year olds, or "Generation Why" employees, don’t think like any other generation or value the same things that maybe you value. The Employing Generation Why workshop focuses on our most precious asset: our employees. Employees are critical to the success of our business. The workshop is broken down into eight modules.
剛踏入職場的二十多歲年輕人或被稱為「疑問新世代」的八十後青年，他們對事物的價值觀與其他年齡段的人有所不同。這群年輕人既聰明又富創意，但卻經常提出一些沒有想過的質疑及挑戰認為理所當然的事情，這讓主管們難以招架。知己知彼，先了解新世代的特質，從而聘請最合適的員工發揮他們的所長，令機構變得更有活力。著名講師徹斯特將介紹聘請新世代員工需要注意的地方。備有中文字幕。
1. Differences Between Us and Them
新世代員工的不同之處
We start with discussing the Differences Between Us and Them.
2. Common Characteristics of Generation Why
疑問新世代的共同特性
Next, we discuss the Common Characteristics of Generation Why and how the new workforce is wired.
3. Recruiting The New Breed
聘請新一代
Once we understand them, we’ll discuss how to get the best to work for you in Recruiting then New Breed.
4. Training The New Breed
教育年輕思維
After we decide to hire the new breed, Training Young Minds is one of the most challenging concerns in the workforce.
5. Communication Strategies
溝通策略
Next, we will show you Communication Strategies, connecting points, so to speak, so we will know how to resolve conflict and say what we need to say in a way they will understand.
6. Managing Generation Why
管理團隊成員
We will address the importance of Managing You Crew; how do we get them to do the things we need them to do?
7. Motivating Generation Why
激勵最佳表現
To Motivate for Peak Performance, we will explore creative recognition and reward ideas.
8. Employee Retention
保留新秀人才
Finally, we will cover Retaining Young Talent, another issue that challenges the customer service industry today.
15-31 mins
English wtih Chinese subtitles
Best of The Bunch: Recruitment & Selection (New Edition)
甄選招聘：HR的角色
Best of the Bunch is not just about how to interview, and is not just for the HR manager. It provides a step-by-step guide to the whole recruitment and selection process, from start to finish, for everyone involved. Engaging drama scenes show good and bad practice, and expert commentary explains the key points. A systematic, criterion-based approach ensures good selection decisions and fairness for all candidates.
在甄選招聘員工的過程中，人力資源部擔當非常重要的角色。本節目將按部就班，詳盡提供整個招聘過程上的各種指引。包括：現有職位空缺，制定選拔標準，吸引人才，甄選工作，面試前準備，面試技巧等。招聘與錄用合適員工，是機構獲得人才的途徑之一，是公司可持續發展必不可少的關鍵環節。備有中文字幕。
45 mins
English wtih Chinese subtitles
甄選招聘：HR的角色
Best of the Bunch is not just about how to interview, and is not just for the HR manager. It provides a step-by-step guide to the whole recruitment and selection process, from start to finish, for everyone involved. Engaging drama scenes show good and bad practice, and expert commentary explains the key points. A systematic, criterion-based approach ensures good selection decisions and fairness for all candidates.
在甄選招聘員工的過程中，人力資源部擔當非常重要的角色。本節目將按部就班，詳盡提供整個招聘過程上的各種指引。包括：現有職位空缺，制定選拔標準，吸引人才，甄選工作，面試前準備，面試技巧等。招聘與錄用合適員工，是機構獲得人才的途徑之一，是公司可持續發展必不可少的關鍵環節。備有中文字幕。
45 mins
English wtih Chinese subtitles
Best of The Bunch: The Recruitment & Selection Video
出類拔萃：甄選招聘技巧
Fairness and effectiveness can, and should, go hand in hand. A systematic, criterion-based approach ensures effective selection and equality of opportunity for all candidates. Produced with advice from the Commission for Racial Equality, the Equal Opportunities Commission, the Industrial Society and the Institute of Personnel and Development in the UK, this series is an essential training tool, whether for recruiting new staff or selecting existing staff for retraining or redeployment.
無論是招聘新員工又或是內部晉升提拔人才，要確保有效公平錄用合適的人選。一套完善有系統以效標參照的招聘面試方式可幫助經理挑選最佳的人才。本系列教授及闡明招聘選才的每個步驟及技巧。
1. Sense of Humour Essential
必要的幽默感：面試準備工作
This 30-minute programme introduces the principles of systematic recruitment. Through a mixture of drama and factual case studies it describes each stage of the process: setting selection criteria, attracting applications, shortlisting, the interview, selection, and monitoring the performance of the successful candidate.
透過戲劇及真實的個案片段，「必要的幽默感：面試準備工作」介紹招聘面試的每個階段，包括：錄用標準，如何吸引申請人，精簡遴選名單，面試，甄選及監察候選人的表現。備有中文字幕。
30 mins., Chinese Subtitles, training materials
2. Worst After Lunch
糟糕的餐後表現：面試技巧
This 30-minute programme starts with some cautionary and entertaining examples of what not to do, this programme shows employers how to get the best results out of the selection interview. Through a combination of drama and expert advice, it sets out a structured, criterion-based approach to interviewing, designed to get the best person into the job and treat all candidates fairly. The programme goes on to show how other selection methods can be combined in an assessment centre.
「糟糕的餐後表現：面試技巧」介紹甄選面試的技巧，僱主如何制定效標參照方式以協助經理進行招聘或內部面試公平地挑選出最合適的員工。備有中文字幕。
2 x 30 mins
English wtih Chinese subtitles
出類拔萃：甄選招聘技巧
Fairness and effectiveness can, and should, go hand in hand. A systematic, criterion-based approach ensures effective selection and equality of opportunity for all candidates. Produced with advice from the Commission for Racial Equality, the Equal Opportunities Commission, the Industrial Society and the Institute of Personnel and Development in the UK, this series is an essential training tool, whether for recruiting new staff or selecting existing staff for retraining or redeployment.
無論是招聘新員工又或是內部晉升提拔人才，要確保有效公平錄用合適的人選。一套完善有系統以效標參照的招聘面試方式可幫助經理挑選最佳的人才。本系列教授及闡明招聘選才的每個步驟及技巧。
1. Sense of Humour Essential
必要的幽默感：面試準備工作
This 30-minute programme introduces the principles of systematic recruitment. Through a mixture of drama and factual case studies it describes each stage of the process: setting selection criteria, attracting applications, shortlisting, the interview, selection, and monitoring the performance of the successful candidate.
透過戲劇及真實的個案片段，「必要的幽默感：面試準備工作」介紹招聘面試的每個階段，包括：錄用標準，如何吸引申請人，精簡遴選名單，面試，甄選及監察候選人的表現。備有中文字幕。
30 mins., Chinese Subtitles, training materials
2. Worst After Lunch
糟糕的餐後表現：面試技巧
This 30-minute programme starts with some cautionary and entertaining examples of what not to do, this programme shows employers how to get the best results out of the selection interview. Through a combination of drama and expert advice, it sets out a structured, criterion-based approach to interviewing, designed to get the best person into the job and treat all candidates fairly. The programme goes on to show how other selection methods can be combined in an assessment centre.
「糟糕的餐後表現：面試技巧」介紹甄選面試的技巧，僱主如何制定效標參照方式以協助經理進行招聘或內部面試公平地挑選出最合適的員工。備有中文字幕。
2 x 30 mins
English wtih Chinese subtitles
Hire For Attitude
招聘正確的態度
Why focus on attitude? Quite simply, skills can be taught. Attitude cannot. You’re probably had the experience of hiring someone who you thought was perfect for the job - only to find out later that the person could not work within the organization. With fewer people doing more work these days, organizations cannot afford costly hiring mistakes and the resulting turnover. Finding the right person with the right attitude and mind-set is a top priority.
In this video, a newly promoted manager needs to quickly hire a replacement for himself. Fortunately he gets some valuable advice from a fellow employee who guides him through the entire hiring process, from planning through interviewing and evaluation.
在精簡架構下，員工擔當的工作職責愈來愈繁重。聘用正確的態度和合適的員工是非常重要的。本節目教導如何以正確的招聘態度去挑選合適的人才。備有中文字幕、粵語及國語配音。
20 mins
English/Chinese subtitles/Cantonese/Mandarin
招聘正確的態度
Why focus on attitude? Quite simply, skills can be taught. Attitude cannot. You’re probably had the experience of hiring someone who you thought was perfect for the job - only to find out later that the person could not work within the organization. With fewer people doing more work these days, organizations cannot afford costly hiring mistakes and the resulting turnover. Finding the right person with the right attitude and mind-set is a top priority.
In this video, a newly promoted manager needs to quickly hire a replacement for himself. Fortunately he gets some valuable advice from a fellow employee who guides him through the entire hiring process, from planning through interviewing and evaluation.
在精簡架構下，員工擔當的工作職責愈來愈繁重。聘用正確的態度和合適的員工是非常重要的。本節目教導如何以正確的招聘態度去挑選合適的人才。備有中文字幕、粵語及國語配音。
20 mins
English/Chinese subtitles/Cantonese/Mandarin
Hiring The Best!
招聘人才
The setting is a television talk show. The guests, Leslie and Byron, are two managers – ‘experts’ in hiring. Except that Byron is a bit more confident in his abilities than he should be! Throughout the TV show, you can clearly see the difference between Byron’s haphazard (though very funny) style and Leslie organized, well thought-out method.
Key training points:
Define the job
Identify skills and qualifications needed
Prepare interview questions
Take time for a pre-interview
Put the candidate at ease
Use effective questioning techniques
Listen properly
Review interview notes
Evaluate the candidate
Evaluate your own performance.
在今日的商業社會，招聘面試是最重要的管理技巧之一。本節目介紹招聘技巧包括三個主要部份：準備工作、面試的過程和面試後的工作。備有粵語及國語配音。
25 mins
English/Cantonese/Mandarin
招聘人才
The setting is a television talk show. The guests, Leslie and Byron, are two managers – ‘experts’ in hiring. Except that Byron is a bit more confident in his abilities than he should be! Throughout the TV show, you can clearly see the difference between Byron’s haphazard (though very funny) style and Leslie organized, well thought-out method.
Key training points:
Define the job
Identify skills and qualifications needed
Prepare interview questions
Take time for a pre-interview
Put the candidate at ease
Use effective questioning techniques
Listen properly
Review interview notes
Evaluate the candidate
Evaluate your own performance.
在今日的商業社會，招聘面試是最重要的管理技巧之一。本節目介紹招聘技巧包括三個主要部份：準備工作、面試的過程和面試後的工作。備有粵語及國語配音。
25 mins
English/Cantonese/Mandarin
