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Management Training Videos      管理培訓錄像節目
Selling Skills 銷售技巧
Everybody Starts in Sales
基本的銷售技巧
When Diane reports for her first day of work as a graphic designer at Gentle Breezes Fans, she is surprised to be directed to the sales department. As the company president explains, all new employees spend their first week in sales, because without sales there would be no business. Over the new few days, Diane’s experiences in the sales department teach her the importance of sales to the consumer and company alike. This best-selling video gives viewers a helpful overview to selling.

本節目強調每個人都應該擁有基本的銷售技巧,假如你不是一位推銷員這些技巧也可以幫助日後的事業發展。備有粵語及國語配音。

19 mins
Englihs/Cantonese/Mandarin
The Gate Keeper
看門人海倫
Take a light hearted look at three sales representatives, all needing to speak with Jim. Their challenge - a gate keeper of the highest order - Helen. What is a Gate Keeper? - the one who keeps you from the real decision maker! See what humorous slap-stick approach they use and who succeeds and why.

三位營業代表希望能跟採購經理占直接洽談生意,但卻多番被其秘書海倫的電話過濾無法聯絡得上。究竟如何去善待這位 「看門人」?三位營業代表各自有其妙法,最終誰會成功呢?備有中文字幕。

8 mins
English with Chinese subtitles
The Outbound Call
成功的電話推廣技巧
Outbound calling inevitably involves an element of rejection, which can lead to call reluctance. This video addresses these issues head-on and provides practical tips for you to use and discuss with your own people, helping them to overcome the difficult periods. Through Issac, an insurance telemarketer, the video demonstrates techniques to help them press on positively and with renewed enthusiasm.

利用電話進行推銷難免會遇到不同的障礙。本節目介紹一些實用的技巧,幫助你克服重重障礙順利取得成功。備有粵語及國語配音。

14 mins
Englihs/Cantonese/Mandarin
Shoulder-To-Shoulder Selling
肩並肩推銷巧技:手提電腦
Some salespeople use a laptop computer for e-mail, expense reports, writing proposals, customer databases and tracking sales leads. We think that’s just half the story.

Now it’s easy to teach your sales team how to use their laptops during a sales call. Shoulder-to-Shoulder Selling is an interactive training program that explains how to use a laptop to present your products and services, answer questions and overcome objections. With the concepts and techniques in this program, you’ll know how, where and when to use your laptop computer to make the sale.

善用手提電腦協助作為推廣銷售的輔助工具,能夠提升機構與個人的專業形像,令客戶留下深刻的印象。本節目幫助推銷人員如何有效地利用手提電腦向顧客介紹產品和服務。備有中文字幕。

47 mins
English with Chinese subtitles

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