Management Training Videos 管理培訓錄像節目
Management Skills 管理技巧
Discipline 紀律
Act Fair! Effective Discipline
有效的紀律管理
Most managers aren’t sure how to handle disciplinary situations and lack the necessary skills to competently deal with them. And disciplinary situations can rapidly deteriorate into tribunals. This video sets out to show managers why they should ‘ACT’ and how they should ‘ACT’. It also show that ‘doing nothing’ is not an option. You’ll be able to train your managers how to use the simple and powerful A.C.T. F.A.I.R. approach to dealing with discipline:
A.C.T. = Agree, Commit, Test
F.A.I.R. = Follow-up, And Information them of the Results.
「認同」、「承諾」、「測試」是管理員工紀律問題的三大步驟。管理階層多少也需要處理下屬紀律性的問題，透過以上介紹的三個步驟，讓員工認同自己的問題而作出改善的承諾。備有中文字幕、粵語及國語配音。
17 mins
English/Chinese subtitles/Cantonese/Mandarin
有效的紀律管理
Most managers aren’t sure how to handle disciplinary situations and lack the necessary skills to competently deal with them. And disciplinary situations can rapidly deteriorate into tribunals. This video sets out to show managers why they should ‘ACT’ and how they should ‘ACT’. It also show that ‘doing nothing’ is not an option. You’ll be able to train your managers how to use the simple and powerful A.C.T. F.A.I.R. approach to dealing with discipline:
A.C.T. = Agree, Commit, Test
F.A.I.R. = Follow-up, And Information them of the Results.
「認同」、「承諾」、「測試」是管理員工紀律問題的三大步驟。管理階層多少也需要處理下屬紀律性的問題，透過以上介紹的三個步驟，讓員工認同自己的問題而作出改善的承諾。備有中文字幕、粵語及國語配音。
17 mins
English/Chinese subtitles/Cantonese/Mandarin
Challenging Absenteeism
處理工作缺席問題
Most managers feel powerless when it comes to dealing with absenteeism. This training pack is designed to help managers gain confidence in dealing with absence.
This training pack has been designed to help mangers gain confidence in dealing with absenteeism, especially where the employee is not very communicative or the manager feels the situation is particularly sensitive or difficult. Each scenario is shown in two parts:
“The challenge fumbled” - how NOT to deal with the problem
“The challenge met” - a more effective way of dealing with the problem that results in progress towards a resolution.
如果員工持續有請事假、病假或曠職等工作缺席問題，這會對機構造成負面的影響。怎樣處理員工的工作缺席問題減少缺職的比率？首先主管必須要找出他們缺席的真正原因，機構要有清楚的規定並公平地實施，暢通的溝通管道才是真正解決工作缺席最重要的法則。備有粵語及國語配音。
35 mins
English/Cantonese/Mandarin
處理工作缺席問題
Most managers feel powerless when it comes to dealing with absenteeism. This training pack is designed to help managers gain confidence in dealing with absence.
This training pack has been designed to help mangers gain confidence in dealing with absenteeism, especially where the employee is not very communicative or the manager feels the situation is particularly sensitive or difficult. Each scenario is shown in two parts:
“The challenge fumbled” - how NOT to deal with the problem
“The challenge met” - a more effective way of dealing with the problem that results in progress towards a resolution.
如果員工持續有請事假、病假或曠職等工作缺席問題，這會對機構造成負面的影響。怎樣處理員工的工作缺席問題減少缺職的比率？首先主管必須要找出他們缺席的真正原因，機構要有清楚的規定並公平地實施，暢通的溝通管道才是真正解決工作缺席最重要的法則。備有粵語及國語配音。
35 mins
English/Cantonese/Mandarin
Improving Attendence: What Managers Can Do
改善曠工問題
This training video pack will help your managers to conduct effective Return to Work Interviews and show them how to take a performance management approach to dealing with absenteeism.
Key training points:
Realistic examples of Return to Work Interviews
How to manage different types of absentee
The W.A.R.M process for conducting the interviewing: Welcome the employee back; talk about the Absence; get the employee to take Responsibility for the problem; and Move on to getting back to work.
工作缺席的問題必須有效地以績效管理方法迅速處理。本節目介紹如何運用有效的管理技巧，透過面談解決曠工的問題。備有粵語及國語配音。
19 mins
English/Cantonese/Mandarin
改善曠工問題
This training video pack will help your managers to conduct effective Return to Work Interviews and show them how to take a performance management approach to dealing with absenteeism.
Key training points:
Realistic examples of Return to Work Interviews
How to manage different types of absentee
The W.A.R.M process for conducting the interviewing: Welcome the employee back; talk about the Absence; get the employee to take Responsibility for the problem; and Move on to getting back to work.
工作缺席的問題必須有效地以績效管理方法迅速處理。本節目介紹如何運用有效的管理技巧，透過面談解決曠工的問題。備有粵語及國語配音。
19 mins
English/Cantonese/Mandarin
